Term and Conditions

Welcome to Tennis Gear Shop! These Terms and Conditions (“Terms”) govern your use of our website www.playtennissports.com and all purchases made through it. By accessing our site and making purchases, you agree to these Terms. Please read them carefully.

1. Our Tennis Community

Tennis Gear Shop serves passionate tennis players and enthusiasts who demand high-quality equipment to elevate their game. We specialize in:

• Performance rackets for all playing styles
• Court-specific footwear for every surface
• Premium tennis accessories and apparel
• Training equipment for players and coaches

2. User Responsibilities

2.1 Account Security

When creating an account, you agree to:

• Provide accurate and current information
• Maintain the confidentiality of your login credentials
• Notify us immediately of any unauthorized account activity

2.2 Prohibited Activities

You may not:

• Use our site for any illegal purpose
• Attempt to gain unauthorized access to our systems
• Interfere with other users’ enjoyment of the site
• Misrepresent your identity or provide false information

3. Products and Services

3.1 Product Descriptions

We strive for accuracy in all product descriptions, images, and specifications. However, minor variations may occur. If a product doesn’t match its description, you may return it under our Returns Policy.

3.2 Product Availability

All products are subject to availability. We reserve the right to limit quantities and discontinue products without notice.

3.3 Services

We offer worldwide shipping (with some exceptions) and a 15-day return policy as detailed in our Shipping & Returns section.

4. Ordering and Payment

4.1 Order Process

Your order constitutes an offer to purchase. We accept orders when we send an order confirmation email. All orders are subject to:

• Product availability
• Validation of payment method
• Fraud screening checks

4.2 Pricing

Prices are in USD and exclude applicable taxes and shipping unless stated otherwise. We reserve the right to correct pricing errors.

4.3 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

You represent that you have authorization to use your chosen payment method.

5. Shipping and Delivery

5.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends and holidays).

5.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL or FedEx (10-15 business days after dispatch)
• Free Shipping: Available on orders over $50 via EMS (15-25 business days after dispatch)

5.3 Delivery Limitations

We cannot ship to certain remote areas in Asia and other regions. Customers are responsible for any customs duties or import taxes.

6. Returns and Refunds

6.1 Return Policy

We accept returns within 15 days of delivery for unused items in original condition with tags and packaging. Proof of purchase is required.

6.2 Non-Returnable Items

For safety and hygiene reasons, we cannot accept returns on:

• Grips
• Compression wear
• Opened ball packages or boxes of balls

6.3 Refund Process

Refunds are processed within 5 business days after we receive and inspect your return. Original shipping fees are non-refundable except for defective items.

7. Intellectual Property

All content on our site, including text, graphics, logos, and images, is our property or our licensors’ property and is protected by intellectual property laws. You may not use our content without express written permission.

8. Limitation of Liability

Tennis Gear Shop shall not be liable for:

• Any indirect, incidental, or consequential damages
• Delays or failures in performance beyond our reasonable control
• Products damaged during shipping (contact the carrier)
• Incorrect use of tennis equipment

9. Privacy

Your privacy is important to us. Please review our separate Privacy Policy for details on how we collect, use, and protect your information.

10. Governing Law

These Terms shall be governed by the laws of the Commonwealth of Kentucky, USA, without regard to its conflict of law provisions.

11. Changes to Terms

We may update these Terms periodically. The updated version will be posted on our site with a new “Last Updated” date.

12. Contact Us

For questions about these Terms, please contact our player-support team: